Duties and Responsibilities:
Responsible for understanding the training and development needs of the sales center in order to create or procure the right training modules to address specific and general needs
Meets with outside vendors as needed to find the right products that will not only meet the training needs, but be the right fit for the organization
Works closely with the Project Implementation Director to understand the department strategic goals and develops both short term and long-term plans to meet the needs
Creates a budget to effectively meet the training needs in a fiscal and strategic manner
Partners with the Sales Trainer to analyze training module and program success, the technology needed, and the preferred delivery method of the various programs and modules. Measures of success to include: conversion rate, sales, QA scores.
Mentor to Sales Trainer, ensuring growth and development to meet the expanding needs of the Sales Center.
Qualifications
Bachelors Degree preferred or equivalent work experience
Additional certifications in training or management a bonus
5+ years experience leading a training and development initiative for an organization, preferably a Sales Center
Able to process information in a conceptual manner and execute plans in a digital/linear way
Proven success in partnering with management at all levels within an organization to achieve common goals and objectives
Must have managed Training Teams successfully, ensuring their growth and development
Additional Information
GoHealth offers a full benefits package, a very casual dress code and a fun, interactive working environment.
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