Information Technology/Aziende di software, Manager / Team Leader, Benchmark retributivo, Benchmark retributivo $ 150.000+, United States, WA

Are you passionate about building cool devices and technologies and how people use them? Do you enjoy leading and motivating team members? The Surface Team focuses on lighting up Microsoft experiences with touch first computing. A fundamental part of our strategy is having desirable and powerful devices that enable the experiences people want, and elicit their excitement. Creating these devices involves a close partnership between hardware and software engineers, designers, researchers and manufacturing. We are currently building the next generation and Surface needs you!This senior lead role will require you to work in the present and the future simultaneously, juggling research plans for shipping products, as well as future prototypes and concepts. To this end you will need a creative and agile approach to research as well as experience in a breadth in methodologies from generative to evaluative. You should also have the ability to make gut calls when necessary, leveraging knowledge of cognitive science, human factors, and interaction design.

A successful candidate will also have the ability to work effectively with multiple disciplines to garner support for research plans and drive measurable improvements into our products. You will own and drive the research vision for what makes a great typing, and input experience on our Surface tablets and will be charged to identify user needs and insights that translate into strong business impact. On the research team, we strive to be experts in user behavior for tablet usage and this position will be at the forefront of ensuring we have the foundation knowledge and insights for the entire team of researchers to have maximum impact. As part of this foundational work, the position will lead the research questions for the business that will garner leading edge insights to inform planning and product vision for our next generation products.

Required qualifications:
– At least 7+ years of experience in industry conducting original experimental research on consumer products.
– Experience with a broad range of research methodologies.
– 2+ years of people management experience on a research team, with ability to mentor and develop skills in all levels of researchers
– Passion for practical application of research findings
– Track record of successful collaboration across disciplines (design, engineering, planning) leading to measurable product improvements.
– Experience as a research lead on a product or feature area – creating schedules, defining and tracking user experience metrics, driving execution on projects, and managing the work of additional resources.
– Strong aptitude for learning new technologies.
– Solid knowledge of the field of human-computer interaction, experimental design, observational and field methods and data analysis.
– Either an MA/MS or PhD in human factors, psychology or related field, OR a BA/BS in one of the above fields with significant academic or industry experience.
– Demonstrated ability to visualize and present rich research data simply and clearly.
– Strong oral and written communication skills; experience presenting to executive-level audiences.

Desired qualifications:
– Human factors or ergonomics research experience.
– Knowledge of telemetry processes and tools

If you are ready for a new challenge and want to be on research team with visibility and impact across the organization, the hardware team needs you!

 

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