Founded in late 70s, our client is a US$450,000,000 privately held software company with offices in 25 countries. They provide the premier platform for connected healthcare, and our innovative products and applications are changing the way healthcare is delivered.
Overview:
The Systems Management Specialist will perform the following functions:
The System Management Specialist will be required to perform installations and upgrades and manage the resolution of any outstanding support issues
The System Management Specialist will ensure support for critical issues on an on-call basis.
The System Management Specialist must be available to visit client sites (e.g. hospitals/laboratories).
As part of a global organization, international travel may be required
Responsibilities:
Liaise with client or business analyst in regard to on-going technical requests
Manage installations and upgrades
Manage the resolution of any outstanding support issues
Develop and provide technical support for system issues, interfaces, data migration, upgrades and new installations.
Provide technical support for troubleshooting and performance analysis for related areas.
Support and testing of all InterSystems related utilities, e.g. patching tool, print service etc.
Responsible for participating to the 24-hour extended support service.
Qualifications:
Proven complex trouble shooting experience
Primary administration of servers covering installations, upgrades and day-to-day maintenance and operation.
Providing technical support and ensuring on call on a rotative basis.
Participating to Project activities collaboration with other technical teams in our company is essential.
Unix or Linux System Administration experience is desired
University degree or equivalent work experience
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