We have an exciting opportunity for you to join as a Sales Engineer based in London to cover the UK for a leading cloud provider of IT systems management software. Sales Engineers are key in supporting the sales team in expanding market share and driving revenue.
Our client offers a complete IT management solution delivered both via cloud and on-premise. Their technology empowers Managed Service Providers (MSPs) and mid-sized enterprises to proactively manage and control their IT environments remotely, easily and efficiently from a single platform. Their solutions are in use by more than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more and they have a presence in over 20 countries.
You will …
- Understand business needs for implementing an IT Management Solution or IT Service Management (ITSM) in MSP, enterprise and mid-size businesses
- Have subject matter expert in IT management solutions / ITSM
- Command exceptional understanding of the IT services marketplace and fundamental selling and negotiation/closing skills
- Design pre-sale solutions – both functional and technical aspects
- Be experienced providing solution demos & generate high volume of customised client demos
- Perform post-sale implementation along with best practice consulting
- Select post-sale account ownership opportunities
- Take a leadership role in driving solution enhancements
- Be an energetic team player with exceptional organisational, interpersonal, and communication (written & verbal) skills
- Have experience with CRM applications to successfully manage leads, opportunities and accounts
- Be a highly professional, self-motivated leader that demonstrates high standards of ethical conduct
- Ideally have ITSM foundation certification to compliment your sound understanding of the Service Delivery market space
You need …
- 4+ years’ experience in a customer facing technical role
- Enterprise software implementation and consulting experience
- Ability to identify opportunities and leverage appropriately
- Knowledge of network and desktop management solutions
- Ability to strategically partner with sales & marketing team to maximizing revenue potential within an assigned account
- Strong presentation skills
- To have personal commitment and interest in continued professional development
- Ideally have a University or College degree or equivalent experience
- To have or want to have a Certified Administrator qualification
- Ideally have multi-lingual skills
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