IBM – Dublino

Job description
Kenexa, an IBM Company, is a leading end-to-end provider of software, propriety content, services, and process outsourcing that enable organizations to more effectively recruit and retain employees. Our talent acquisition and employee performance management solutions leverage over 20 years of experience helping clients maximize the performance of the organization. Our solutions enable clients to improve the effectiveness of talent acquisition programs, increase employee productivity, and retention, decrease costs, and improve management decision-making based on analyzing and summarizing key HR metrics associated with the employee performance. Kenexa, an IBM Company, develops and hosts SaaS Web solutions comprised of a scalable multi-tier enterprise architecture using cutting edge technologies.

As a member of the Hosting Operations DBA team, the SQL Server Database Administrator will design, implement, troubleshoot, and support the database infrastructure for Kenexa’s hosted applications in a 24×7 environment. The DBA may also support other members of the DBA team as well as manage day to day workload, prioritizing projects and tasks. To perform these duties, the DBA will work closely with other members of the Hosting Operations DBA & Engineer teams as well as other Kenexa departments such as Software Engineering, Customer Service and Help Desk. Emphasis on strong communication skills; security awareness; being both an independent worker and team player; and good organizational skills.

The DBA will provide expertise, technical support and analysis of multiple high-volume, highly available, clustered Microsoft SQL Server environments including Microsoft SQL 2005/2008/2012. The IBM Kenexa offerings are a very fast paced environment where an individual will have to be able to think quickly to provide timely and accurate solutions to issues.

Responsibilities will include:
• Ensure business needs and customer SLA’s are met with the appropriate level of timeliness, quality and cost.
• Perform all activities related to the administration and support of MS SQL databases including: installation, creation, maintenance, upgrades, issue resolution, backup, restoration, disaster recovery testing, performance tuning and capacity planning.
• Analyze, troubleshoot and solve problems in a timely and accurate manner.
• Support multiple 24×7 environments, with an on-call rotation
• Assist Senior DBA with future roadmap of environments and automation of daily task
• Proactively add value to team with new ideas and suggestions.

Requirements
• BSc or MSc in Computer Science or related technical discipline
• 5+ years’ experience in design, deployment, tuning support and management of large number of MS SQL databases in multiple environments is a must
• Expertise in MS SQL 2005/2008/2012 is a must; Oracle and/or DB2 experience is a plus
• Strong troubleshooting skills are a must.
• Experience with Microsoft Clustering both local and GEO and Always-On. Replication and mirroring experience is a plus.
• Experience with PowerShell and scripting
• Excellent communication and interpersonal skills; required to collaborate with operations, development and client services teams.
• Have initiative, flexibility and a high level of motivation.
• Extremely detail-oriented and able to follow clear methodologies for troubleshooting.
• Experience with Idera Diagnostic Manager, Red Gate, and performance monitoring tools
• Working knowledge of Windows 2003/2008

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