Castel San Giovanni

Amazon is looking to hire a talented and committed IT Manager to lead the IT Support team based at our Fulfillment Centre in Castel San Giovanni (PC)

The Fulfillment Centre IT team provides 24×7 support of IT hardware, software, servers and infrastructure. The successful IT Manager will be responsible for utilizing their skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Centre that covers a multitude of technical disciplines as well as coordination between the Operations group and IT resources in future projects and day to day management of the IT team.

These efforts include but are not limited to: coordination of trouble tickets to strict SLAs, project management, staff scheduling, ensuring that SOPs are followed, inventory and procurement management of IT equipment and services, and representing the site all meetings.

Candidates must be forward thinking with a high degree of customer service focus and excellent communication skills and possess the ability to communicate with management at all levels. Success in this position can only be achieved through communication, organization, and the ability to drive projects and problems to resolution while maintaining to Amazon’s high standards.


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